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Frequently asked questions

Which vehicles do you work on?

- Foreign and Domestic, including European; light duty vehicles.

Do you work on classic cars?

- ​Yes; on a case-by-case basis.

Do you do engine work?

- Yes

Do you do transmission work?

- Yes, not including internal components.

Do you do exhaust work?

- Yes; as long as it can be bolted on and doesn't require welding.

Do you fix air conditioning?

- Yes

Do you do suspension work?

- Yes

Do you sell tires?

- Yes

Do you do alignments?

- Not yet  ; )!

Do you do performance work?

- Yes

Can I bring my own parts?

- Customer parts are not accepted, unless they are performance upgrade components.

Do you do house calls or mobile work?

-No

Do you provide towing?

- No

Do you work with college students?

- Yes

Do you offer a military discount?

- Yes

At Faith Automotive, we are grateful for the service and sacrifice of our military members and veterans. To honor that, we proudly offer a military discount under the following conditions:

  1. In-Person Only

    • Discounts may only be applied in person at the time of vehicle drop-off or pick-up.

    • The discount cannot be applied retroactively once a transaction is completed.

  2. Proof of Eligibility Required
    To receive the discount, customers must present one of the following valid forms of identification:

    • Veteran ID Card (VIC)

    • Department of Defense Common Access Card (CAC)

    • State-issued driver’s license or ID card with a veteran designation

  3. How to Apply

    • Simply let us know at drop-off or pick-up that you’d like the military discount, and show your qualifying military ID so we can apply it directly to your ticket.

  4. Limitations

    • Discount applies to labor as specified by management.

    • Cannot be combined with other promotions, coupons, or special offers unless otherwise approved by management.

    • Only available to the ID holder (spouses or family members must present their own qualifying ID).

How often should I change my oil?

- Conventional Oil: 3,000 miles / 3 months (whichever comes first)

- Full Synthetic Oil: 5,000 miles / 5 months (whichever comes first) 

What forms of payment do you take?

- Debit Card, Credit Card, Cashiers Check, and Cash (exact change only)

Do you offer payment plans or financing?

- Yes, we are happy to offer the option of financing through Synchrony Car Care, Snap Finance, and Koalafi. Click on "FINANCING" above to learn more!

What is your warranty policy?

- Labor - 12 months / 12,000 miles. Warranty labor is prorated.

- Parts - varies based on the supplier; 2 years max.

Come visit us!

4684 Commerical Dr.

Huntsville, AL 35816

Tel: 256-975-5680

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